Blog - Detroit

ImageFIRST’s Webinar Helps Improve Patient Engagement at Your Healthcare Facility

Posted by ImageFIRST on Oct 5, 2016 8:00:00 AM

Do you know the impact that your staff's engagement has on patients?

If no: Time is of the essence. If yes: Are you sure? Either way: Keep reading…Due to the rapid increase of healthcare facilities for individuals to choose from, patient standards are at an all-time high. They expect (and deserve) the best possible care every single day of their lives.

How do we know? ImageFIRST has been specializing in providing high-quality medical uniform linen service around Grand Rapids, MI and nationally for years. Patient satisfaction has always been atop our priority list, which is why we’ve recently released an informative and engaging webinar to share our expertise with you.

Here’s a couple of reasons our new webinar (“"Is Anybody Listening? The Cost of Employee Engagement to Patients and Organizations") presented by Martie Moore, R.N., MAOM, CPHQ is worth watching at least once:

  1. Tons of valuable insight. The webinar is just under an hour long, but it touches on a variety of ways to improve efficiency, communication and processes within your healthcare offices. Throughout the high-energy and engaging presentation, Martie illustrates many techniques to improve overall staff engagement. When everyone’s engaged, everyone wins, especially your patients!
  2. A detailed breakdown of impact drivers from the top down. It’s critical to make sure your internal systems are organized and that staff are properly trained to maintain a premium patient experience. During Martie’s presentation, she touches on numerous specific points that can improve company leadership on every level of daily operations. Supplemental charts are provided to provide in-depth research that is beneficial for managers, staff members and partners.

What engages leaders does not necessarily align with what engages nurses and staff. There is a unique approach that works depending on the position and personality. It’s imperative to put an end to wasteful and negative practices in exchange for what works. As a leading provider of scrubs and medical uniforms to facilities from Detroit, MI all the way to Puerto Rico, we’re confident you’ll improve staff engagement with our presentation.

  • Click here to gain complimentary access to this webinar and see how your organization can benefit!

About Martie Moore, R.N., MAOM, CPHQ:

Martie Moore is a Certified Professional in Healthcare Quality (CPHQ) and a member of the Sigma Theta Tau International Honor Society of Nursing, American Organization of Nurse Executives. Her knowledge is endless, and her methods are proven. Click here to learn more about Martie and her 30 years of clinical experience.